Privacy policy.

Last Updated: April 30, 2025

This Privacy Policy explains how Natalie Touchberry ("we", "us", "our", or the "Site") collects, uses, and shares your personal information when you visit https://natalietouchberry.com or interact with our services ("Services"). This includes when you browse the site, purchase artwork, sign up for updates, or contact us.

By using this website, you agree to the terms of this Privacy Policy.

1. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal obligations. Revisions will be posted with the updated "Last Updated" date above.

2. Information We Collect

We collect personal data from the following sources:

A. Directly from You

  • Contact details (name, email, phone, address)

  • Order details (billing/shipping info, payment confirmation)

  • Account information (if applicable)

  • Customer support messages

  • Newsletter sign-ups and comments

B. Automatically via Squarespace

Squarespace collects device and usage data such as:

  • Browser type

  • IP address

  • Referring/exit pages

  • Time spent on pages

  • Cookies and similar technologies

C. From Third Parties

We may receive additional information from:

  • Squarespace (our hosting and analytics provider)

  • Stripe or other payment processors

  • Email marketing services

  • Embedded platforms (e.g., YouTube or Instagram, when you interact with those elements on our site)

3. Use of Information

We use your information to:

  • Fulfill and deliver orders

  • Respond to inquiries and support requests

  • Send marketing messages (only with your consent)

  • Analyze and improve website performance

  • Comply with legal requirements

4. Sharing Your Data

We do not sell or rent your information. We share it only with trusted third-party services that help operate our business, such as:

  • Squarespace (site infrastructure and analytics)

  • Payment processing (e.g., PayPal, Stripe etc.,)

  • Shipping providers (e.g., USPS)

  • Email platforms (for newsletters, if subscribed)

All service providers are expected to handle your data securely and lawfully.

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Remember your preferences

  • Track website usage and performance

  • Enable shopping cart functionality

You may disable cookies in your browser, but this could limit some functionality.

6. Data Retention

We retain personal data for as long as necessary to:

  • Fulfill orders

  • Maintain business records

  • Meet legal and contractual obligations

You may request deletion of your data by contacting us (see section 11).

7. Embedded Content & External Links

Pages on this site may include embedded content (e.g., videos, images, articles). These behave as if you visited the other website directly. Such sites may collect data, use cookies, and track your interaction.

We’re not responsible for the privacy practices or content of external websites.

8. Your Rights

You have the right to:

  • Access or correct your data

  • Request deletion of your data

  • Opt out of marketing emails at any time

To exercise these rights, contact us at: natalietouchberry@gmail.com

9. Security

We take reasonable steps to secure your data. Squarespace provides SSL encryption, but no system is 100% secure. Avoid sending sensitive info via unsecured channels.

10. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from children. If you believe a child has submitted data, contact us to request its deletion.

We do not “sell” or “share” the data of individuals under 16, as defined under applicable laws.

11. Contact

For questions or to exercise your privacy rights, contact:

Natalie Touchberry
Email: natalietouchberry@gmail.com